Assessment of the digital student loan platform in Uzbekistan
A source-backed decision brief. The official notice and its addenda remain authoritative.
Project objective and employer selection criteria
1. Project objective
The objective is to engage a qualified consulting firm to serve as to conduct a comprehensive assessment of the Digital Student Loan Platform and the digital processes supporting the Student Loan Program in the Republic of Uzbekistan. The assessment will examine the platform's functionality, usability, accessibility, interoperability, data governance, privacy, cybersecurity, and technical and operational performance, with a focus on identifying gaps, bottlenecks, risks, and opportunities for improvement. The assignment will provide an evidence base for strengthening the platform's effectiveness, reliability, security, inclusiveness, and user-centred service delivery. 1. Assessment of platform functionality and digital business processes with covering of the full digital student loan lifecycle, including registration, application submission, document management, verification, application processing, approval, loan administration, application tracking, notifications, reporting, workflow management, user roles, and automation of administrative processes. 2. Assessment of accessibility, user experience and inclusive digital services of the Digital Student Loan Platform from the perspectives of students and other relevant users. 4. Technical and operational performance assessment and international benchmarking including the technical architecture, infrastructure, scalability, availability, reliability, performance, maintenance, technical support, operational resilience, and business continuity of the Digital Student Loan Platform.
View the official objective and scope excerpt
The objective is to engage a qualified consulting firm to serve as to conduct a comprehensive assessment of the Digital Student Loan Platform and the digital processes supporting the Student Loan Program in the Republic of Uzbekistan. The assessment will examine the platform's functionality, usability, accessibility, interoperability, data governance, privacy, cybersecurity, and technical and operational performance, with a focus on identifying gaps, bottlenecks, risks, and opportunities for improvement. The assignment will provide an evidence base for strengthening the platform's effectiveness, reliability, security, inclusiveness, and user-centred service delivery. 1. Assessment of platform functionality and digital business processes with covering of the full digital student loan lifecycle, including registration, application submission, document management, verification, application processing, approval, loan administration, application tracking, notifications, reporting, workflow management, user roles, and automation of administrative processes. 2. Assessment of accessibility, user experience and inclusive digital services of the Digital Student Loan Platform from the perspectives of students and other relevant users. 4. Technical and operational performance assessment and international benchmarking including the technical architecture, infrastructure, scalability, availability, reliability, performance, maintenance, technical support, operational resilience, and business continuity of the Digital Student Loan Platform.
Shortlisting / qualification criteria
Organisation history and structure
3 explicit requirement(s)Company profile; relevant contracts/references; technical reports or deliverables
Source excerpt for this employer criterion
Company profile; relevant contracts/references; technical reports or deliverablesSource location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Firm profile: legal name, country of incorporation, registration number, year of establishment, and description of core business activities.
Source excerpt for this employer criterion
Firm profile: legal name, country of incorporation, registration number, year of establishment, and description of core business activities.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Supporting documentation (completion certificates, client reference letters, or contract excerpts) is encouraged.
Source excerpt for this employer criterion
Supporting documentation (completion certificates, client reference letters, or contract excerpts) is encouraged.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Technical and managerial capability
1 explicit requirement(s)General Technical Expertise — Minimum 5 years of experience in digital transformation, information systems, GovTech, IT advisory, or related fields, with capacity to manage multidisciplinary technical teams.
- Training and capacity building
- 5 years
Source excerpt for this employer criterion
General Technical Expertise — Minimum 5 years of experience in digital transformation, information systems, GovTech, IT advisory, or related fields, with capacity to manage multidisciplinary technical teams.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Similar experience
14 explicit requirement(s)Company profile; relevant contracts/references; technical reports or deliverables Digital Platform & Systems Assessment — Demonstrated experience assessing, designing, developing, modernizing, or improving digital platforms and information systems, including technical/functional assessment, business processes, architecture, workflows, performance, and operations. Relevant assignment descriptions; contracts/references; sample deliverables Integration, Data & Cybersecurity — Proven expertise in interoperability, APIs, data exchange, data governance, privacy, personal data protection, cybersecurity, access management, backup/recovery, and business continuity. Relevant contracts/ references; technical reports or deliverables
- Training and capacity building
- Operation and maintenance
Source excerpt for this employer criterion
Company profile; relevant contracts/references; technical reports or deliverables Digital Platform & Systems Assessment — Demonstrated experience assessing, designing, developing, modernizing, or improving digital platforms and information systems, including technical/functional assessment, business processes, architecture, workflows, performance, and operations. Relevant assignment descriptions; contracts/references; sample deliverables Integration, Data & Cybersecurity — Proven expertise in interoperability, APIs, data exchange, data governance, privacy, personal data protection, cybersecurity, access management, backup/recovery, and business continuity. Relevant contracts/ …Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Relevant assignment descriptions; contracts/references; sample deliverables Integration, Data & Cybersecurity — Proven expertise in interoperability, APIs, data exchange, data governance, privacy, personal data protection, cybersecurity, access management, backup/recovery, and business continuity. Relevant contracts/ references; technical reports or deliverables Comparable Assignments — Successful completion of at least three (3) comparable assignments involving digital platform/system assessment, modernization, integration, or transformation.
- Training and capacity building
Source excerpt for this employer criterion
Relevant assignment descriptions; contracts/references; sample deliverables Integration, Data & Cybersecurity — Proven expertise in interoperability, APIs, data exchange, data governance, privacy, personal data protection, cybersecurity, access management, backup/recovery, and business continuity. Relevant contracts/ references; technical reports or deliverables Comparable Assignments — Successful completion of at least three (3) comparable assignments involving digital platform/system assessment, modernization, integration, or transformation.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Relevant contracts/ references; technical reports or deliverables Comparable Assignments — Successful completion of at least three (3) comparable assignments involving digital platform/system assessment, modernization, integration, or transformation.
- Training and capacity building
Source excerpt for this employer criterion
Relevant contracts/ references; technical reports or deliverables Comparable Assignments — Successful completion of at least three (3) comparable assignments involving digital platform/system assessment, modernization, integration, or transformation.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
UX, Accessibility & Inclusive Digital Services — Experience in UX, usability, accessibility, user journey analysis, stakeholder consultations, and inclusive digital services, including services for persons with disabilities. Relevant assignment descriptions; reports/references
Source excerpt for this employer criterion
UX, Accessibility & Inclusive Digital Services — Experience in UX, usability, accessibility, user journey analysis, stakeholder consultations, and inclusive digital services, including services for persons with disabilities. Relevant assignment descriptions; reports/referencesSource location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Relevant assignment descriptions; reports/references
Source excerpt for this employer criterion
Relevant assignment descriptions; reports/referencesSource location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Public Service & Sector Experience — Experience with education, student financing, social protection, financial services, GovTech, or other large-scale public service delivery platforms. Relevant assignment list; contracts/references
Source excerpt for this employer criterion
Public Service & Sector Experience — Experience with education, student financing, social protection, financial services, GovTech, or other large-scale public service delivery platforms. Relevant assignment list; contracts/referencesSource location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Relevant assignment list; contracts/references
Source excerpt for this employer criterion
Relevant assignment list; contracts/referencesSource location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Regional & International Experience — Experience in Uzbekistan/Central Asia or comparable transition economies, and/or assignments financed by the World Bank, ADB, EBRD, UN agencies, or other international development partners. Contracts/references; client list; assignment descriptions
Source excerpt for this employer criterion
Regional & International Experience — Experience in Uzbekistan/Central Asia or comparable transition economies, and/or assignments financed by the World Bank, ADB, EBRD, UN agencies, or other international development partners. Contracts/references; client list; assignment descriptionsSource location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
General experience
Source excerpt for this employer criterion
General experienceSource location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Minimum 10 years of professional experience in digital transformation, GovTech, information systems, or digital public services. Leadership & GovTech experience Demonstrated experience leading complex digital platform assessments, digital transformation programmes, or information systems projects, including coordination of multidisciplinary teams and stakeholders. CV + contract / reference Public-sector experience
- 10 years
Source excerpt for this employer criterion
Minimum 10 years of professional experience in digital transformation, GovTech, information systems, or digital public services. Leadership & GovTech experience Demonstrated experience leading complex digital platform assessments, digital transformation programmes, or information systems projects, including coordination of multidisciplinary teams and stakeholders. CV + contract / reference Public-sector experienceSource location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Experience working with government/public-sector institutions and/or international development partners. CV + contract / reference B.2 — Information Systems Architect / Interoperability Expert Master’s degree or higher in Computer Science, Information Systems, Software Engineering, Enterprise Architecture, or related field.
- Design and engineering
- Training and capacity building
Source excerpt for this employer criterion
Experience working with government/public-sector institutions and/or international development partners. CV + contract / reference B.2 — Information Systems Architect / Interoperability Expert Master’s degree or higher in Computer Science, Information Systems, Software Engineering, Enterprise Architecture, or related field.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Minimum 8 years of professional experience in systems architecture, enterprise architecture, system integration, interoperability, or digital platform development. Architecture & integration Demonstrated experience assessing complex information systems and working with APIs, data exchange, interoperability frameworks, and enterprise architecture. CV + contract / reference Public-sector systems
- 8 years
Source excerpt for this employer criterion
Minimum 8 years of professional experience in systems architecture, enterprise architecture, system integration, interoperability, or digital platform development. Architecture & integration Demonstrated experience assessing complex information systems and working with APIs, data exchange, interoperability frameworks, and enterprise architecture. CV + contract / reference Public-sector systemsSource location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Experience integrating government, financial, education, identity, tax, employment, or other large-scale institutional information systems. CV + contract / reference
- Training and capacity building
Source excerpt for this employer criterion
Experience integrating government, financial, education, identity, tax, employment, or other large-scale institutional information systems. CV + contract / referenceSource location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Summary of relevant experience: a table listing at least two completed contracts of similar nature within the last seven years, with client name, assignment title, contract value, dates, and description of scope including DLR or RBF elements where applicable.
Source excerpt for this employer criterion
Summary of relevant experience: a table listing at least two completed contracts of similar nature within the last seven years, with client name, assignment title, contract value, dates, and description of scope including DLR or RBF elements where applicable.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Key personnel
10 explicit requirement(s)Given the nature of this assignment, both the firm's organizational experience and the qualifications of the proposed key personnel are material to the shortlisting decision. Verification assignments under PforR instruments are highly dependent on the specific knowledge and competence of individual experts, and a strong institutional profile does not compensate for insufficiently qualified key staff. For this reason, ELFFMD will assess team composition at the shortlisting stage on a pass/fail threshold basis, alongside the firm-level criteria. The full scored evaluation of key personnel will be conducted at the proposal stage in accordance with the RFP evaluation criteria. The shortlisting criteria are structured in two parts: Part A covers firm-level qualifications assessed on a scored basis;
- Given the nature of this assignment, both the firm's organizational experience and the qualifications of the proposed key personnel are material to the shortlisting decision.
- The shortlisting criteria are structured in two parts: Part A covers firm-level qualifications assessed on a scored basis;
Source excerpt for this employer criterion
Given the nature of this assignment, both the firm's organizational experience and the qualifications of the proposed key personnel are material to the shortlisting decision. Verification assignments under PforR instruments are highly dependent on the specific knowledge and competence of individual experts, and a strong institutional profile does not compensate for insufficiently qualified key staff. For this reason, ELFFMD will assess team composition at the shortlisting stage on a pass/fail threshold basis, alongside the firm-level criteria. The full scored evaluation of key personnel will be conducted at the proposal stage in accordance with the RFP evaluation criteria. The shortlisting criteria are structured in two parts: Part A covers firm-level qualifications asse …Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Verification assignments under PforR instruments are highly dependent on the specific knowledge and competence of individual experts, and a strong institutional profile does not compensate for insufficiently qualified key staff. For this reason, ELFFMD will assess team composition at the shortlisting stage on a pass/fail threshold basis, alongside the firm-level criteria. The full scored evaluation of key personnel will be conducted at the proposal stage in accordance with the RFP evaluation criteria. The shortlisting criteria are structured in two parts: Part A covers firm-level qualifications assessed on a scored basis; Part B covers key personnel assessed on a pass/fail threshold basis.
- The shortlisting criteria are structured in two parts: Part A covers firm-level qualifications assessed on a scored basis;
Source excerpt for this employer criterion
… d competence of individual experts, and a strong institutional profile does not compensate for insufficiently qualified key staff. For this reason, ELFFMD will assess team composition at the shortlisting stage on a pass/fail threshold basis, alongside the firm-level criteria. The full scored evaluation of key personnel will be conducted at the proposal stage in accordance with the RFP evaluation criteria. The shortlisting criteria are structured in two parts: Part A covers firm-level qualifications assessed on a scored basis; Part B covers key personnel assessed on a pass/fail threshold basis.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
The full scored evaluation of key personnel will be conducted at the proposal stage in accordance with the RFP evaluation criteria. The shortlisting criteria are structured in two parts: Part A covers firm-level qualifications assessed on a scored basis; Part B covers key personnel assessed on a pass/fail threshold basis. Only firms satisfying all Part B thresholds will be placed on the shortlist, regardless of their Part A score. Part A: Firm-Level Qualifications (Scored)
- The shortlisting criteria are structured in two parts: Part A covers firm-level qualifications assessed on a scored basis;
- Part A: Firm-Level Qualifications (Scored)
Source excerpt for this employer criterion
The full scored evaluation of key personnel will be conducted at the proposal stage in accordance with the RFP evaluation criteria. The shortlisting criteria are structured in two parts: Part A covers firm-level qualifications assessed on a scored basis; Part B covers key personnel assessed on a pass/fail threshold basis. Only firms satisfying all Part B thresholds will be placed on the shortlist, regardless of their Part A score. Part A: Firm-Level Qualifications (Scored)Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Part B covers key personnel assessed on a pass/fail threshold basis. Only firms satisfying all Part B thresholds will be placed on the shortlist, regardless of their Part A score. Part A: Firm-Level Qualifications (Scored) Evidence Required General Technical Expertise — Minimum 5 years of experience in digital transformation, information systems, GovTech, IT advisory, or related fields, with capacity to manage multidisciplinary technical teams.
- 5 years
- Part A: Firm-Level Qualifications (Scored)
- General Technical Expertise — Minimum 5 years of experience in digital transformation, information systems, GovTech, IT advisory, or related fields, with capacity to manage multidisciplinary technical teams.
Source excerpt for this employer criterion
Part B covers key personnel assessed on a pass/fail threshold basis. Only firms satisfying all Part B thresholds will be placed on the shortlist, regardless of their Part A score. Part A: Firm-Level Qualifications (Scored) Evidence Required General Technical Expertise — Minimum 5 years of experience in digital transformation, information systems, GovTech, IT advisory, or related fields, with capacity to manage multidisciplinary technical teams.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Part B: Key Personnel Threshold Assessment (Pass / Fail) Firms must submit brief CVs (maximum two pages each) for the proposed Team Leader and Information Systems Architect / Interoperability Expert. These two positions are assessed on a pass/fail basis against the minimum thresholds below. A firm that does not meet all thresholds for both positions will not be shortlisted, regardless of its Part A score. CVs for the Data Governance and Cybersecurity Expert, Digital Accessibility and User Experience (UX) Expert and Digital Public Services / Business Process Analyst are not required at the EOI stage but will be required in full at the proposal stage.
Source excerpt for this employer criterion
Part B: Key Personnel Threshold Assessment (Pass / Fail) Firms must submit brief CVs (maximum two pages each) for the proposed Team Leader and Information Systems Architect / Interoperability Expert. These two positions are assessed on a pass/fail basis against the minimum thresholds below. A firm that does not meet all thresholds for both positions will not be shortlisted, regardless of its Part A score. CVs for the Data Governance and Cybersecurity Expert, Digital Accessibility and User Experience (UX) Expert and Digital Public Services / Business Process Analyst are not required at the EOI stage but will be required in full at the proposal stage.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
B.1 — Team Leader / Digital Transformation and GovTech Expert Master’s degree or higher in IT, Computer Science, Digital Transformation, Public Administration, Information Systems, or related field. Signed CV + degree certificate
- Master’s degree or higher in IT, Computer Science, Digital Transformation, Public Administration, Information Systems, or related field.
- Signed CV + degree certificate
Source excerpt for this employer criterion
B.1 — Team Leader / Digital Transformation and GovTech Expert Master’s degree or higher in IT, Computer Science, Digital Transformation, Public Administration, Information Systems, or related field. Signed CV + degree certificateSource location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
The full scored evaluation of all five key personnel positions will be conducted at the proposal stage in accordance with the detailed criteria set out in the RFP. • CONTENT OF THE EXPRESSION OF INTEREST Interested firms must submit their Expression of Interest in English. The EOI shall not exceed 30 pages, excluding CVs and supporting annexes, and must include the following:
Source excerpt for this employer criterion
The full scored evaluation of all five key personnel positions will be conducted at the proposal stage in accordance with the detailed criteria set out in the RFP. • CONTENT OF THE EXPRESSION OF INTEREST Interested firms must submit their Expression of Interest in English. The EOI shall not exceed 30 pages, excluding CVs and supporting annexes, and must include the following:Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
CVs of the proposed Team Leader and Information Systems Architect / Interoperability Expert, each not exceeding two pages, demonstrating compliance with the Part B thresholds in Section 7. CVs must be signed by the proposed expert.
Source excerpt for this employer criterion
CVs of the proposed Team Leader and Information Systems Architect / Interoperability Expert, each not exceeding two pages, demonstrating compliance with the Part B thresholds in Section 7. CVs must be signed by the proposed expert.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
CVs must be signed by the proposed expert.
Source excerpt for this employer criterion
CVs must be signed by the proposed expert.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
All five key personnel CVs will be required in full at the proposal stage. • SELECTION PROCESS AND BANK REVIEW ARRANGEMENTS This assignment is procured using the Consultant Qualification Selection (CQS) method under the World Bank Procurement Regulations for IPF Borrowers. The estimated contract value of US$80,000 falls below the applicable prior review threshold; accordingly, this assignment is subject to World Bank post review only. MEF is responsible for conducting the selection process in accordance with the Procurement Regulations, and the World Bank may review procurement records at any time during post review supervision.
- US$80,000
- This assignment is procured using the Consultant Qualification Selection (CQS) method under the World Bank Procurement Regulations for IPF Borrowers.
Source excerpt for this employer criterion
All five key personnel CVs will be required in full at the proposal stage. • SELECTION PROCESS AND BANK REVIEW ARRANGEMENTS This assignment is procured using the Consultant Qualification Selection (CQS) method under the World Bank Procurement Regulations for IPF Borrowers. The estimated contract value of US$80,000 falls below the applicable prior review threshold; accordingly, this assignment is subject to World Bank post review only. MEF is responsible for conducting the selection process in accordance with the Procurement Regulations, and the World Bank may review procurement records at any time during post review supervision.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Eligibility and legal requirements
7 explicit requirement(s)Assignment list with client, scope, dates and value;contracts/ completion certificates/ references
Source excerpt for this employer criterion
Assignment list with client, scope, dates and value;contracts/ completion certificates/ referencesSource location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Signed CV + degree certificate
Source excerpt for this employer criterion
Signed CV + degree certificateSource location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Note: The pass/fail thresholds above are minimum eligibility requirements for shortlisting purposes only.
Source excerpt for this employer criterion
Note: The pass/fail thresholds above are minimum eligibility requirements for shortlisting purposes only.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Cover letter on firm letterhead, signed by an authorized representative, confirming the firm's interest and eligibility.
Source excerpt for this employer criterion
Cover letter on firm letterhead, signed by an authorized representative, confirming the firm's interest and eligibility.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Supporting documentation (completion certificates, client reference letters, or contract excerpts) is encouraged.
Source excerpt for this employer criterion
Supporting documentation (completion certificates, client reference letters, or contract excerpts) is encouraged.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Declaration signed by an authorized representative confirming: (a) no conflict of interest as defined in Section 6.4; (b) the firm is not listed on the World Bank debarment list; and (c) the firm is not registered in any jurisdiction on the list of offshore zones under Uzbek law.
Source excerpt for this employer criterion
… ntative confirming: (a) no conflict of interest as defined in Section 6.4; (b) the firm is not listed on the World Bank debarment list; and (c) the firm is not registered in any jurisdiction on the list of offshore zones under Uzbek law.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Declaration signed by an authorized representative confirming: (a) no conflict of interest as defined in Section 6.4; (b) the firm is not listed on the World Bank debarment list; and (c) the firm is not registered in any jurisdiction on the list of offshore zones under Uzbek law.
Source excerpt for this employer criterion
Declaration signed by an authorized representative confirming: (a) no conflict of interest as defined in Section 6.4; (b) the firm is not listed on the World Bank debarment list; and (c) the firm is not registered in any jurisdiction on the list of offshore zones under Uzbek law.Source location: سامانه رسمی مناقصات تدارکاتی بانک جهانی — shortlisting / qualification criteria
Company financial capacity
Not found among the extracted criteriaNo explicit requirement in this category appears among the criteria extracted from the currently available official text. Verify the complete notice, TOR and addenda.
Unstated means “not found in the official text currently available to FANAB”, not “not required”. Always verify the complete notice, TOR and addenda.
