01What can we use for free today?+
Core public opportunity information, official-source links, essential search, the company profile and selected FANAB learning content are currently free. Higher plans charge for configured monitoring, analysis, metered AI capacity, managed workflow and professional support.
02What exactly does “starting price” mean?+
It is the pilot base rate. Markets, sectors, AI allowance, review allowance and any add-ons are documented in the proposal before activation.
03Which plan should we start with?+
Choose Monitor for disciplined tracking, Business Development for prioritisation, Go/No-Go and partner discovery, and Tender Room when you have an active bid file.
04Does an AI score guarantee eligibility or a win?+
No. FANAB explains evidence, gaps and risks, but it never replaces the official documents, legal and financial review or accountable human judgment—and it is not a win guarantee.
05Can we order one specialist service without a subscription?+
Yes. Rapid review, compliance, EOI/PQ, market briefs, Tender Desk and training can be ordered separately. Price and timing are confirmed after checking document volume and deadlines.
06Does paying more improve rankings?+
No. Higher plans provide more tools, capacity and service—not purchased placement. Rankings must remain based on relevant, explainable signals.
07How are confidential company documents handled?+
Operational documents are handled only inside a valid company account. Confirm authority, confidentiality and retention requirements before upload; company data is not used for paid ranking or exposed to other users.
08How are term, renewal and cancellation handled?+
There is no automatic renewal while online payment remains inactive. Service term, payment schedule, renewal or cancellation terms and any refundable amount are documented and agreed in writing before activation.