GRANT-0933 PAK: Women Inclusive Finance Sector Development Program (Subprogram 1) - Nationwide Baseline Gender-Focused Voice of Customer (VoC) Survey for the Banking Industry (E-054424-001)

Objective and Purpose of the Assignment The State Bank of Pakistan through its Consumer Protection Department (CPD), under the Women Inclusive Finance Program (WIFP), intends to engage a consulting firm to conduct a nationwide baseline Gender-Focused Voice of Customer (VoC) survey for the banking industry under the National Financial Inclusion Strategy 2024–28 of the State Bank of Pakistan. This national diagnostic exercise is aimed at capturing women's access, experiences, satisfaction, and treatment within the banking sector, particularly focusing on underserved and marginalized populations including rural women. Expertise or Positions Needed International Team Leadership from International Experts Expertise or Position Minimum inputs in PM Primary Place of Assignment No results found. National Team Leadership from National Experts Expertise or Position Minimum inputs in PM Primary Place of Assignment 1 Project Leader 8 Karachi, Pakistan Search and Select: Place of Assignment 2 Lead Researcher / Field Coordinator 8 Karachi, Pakistan Search and Select: Place of Assignment 3 Consumer Research & Survey Methodology Expert 5 Karachi, Pakistan Search and Select: Place of Assignment 4 Data Analyst 5 Karachi, Pakistan Search and Select: Place of Assignment 5 Gender & Inclusion Specialist 5 Karachi, Pakistan Search and Select: Place of Assignment TOR Attachments Title Type Description Category Last Updated By Last Updated Update Delete